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Frequently Asked Questions

We have put together a list of questions we are most frequently asked if you don't find your question answered on this page, please contact us.

FX Decor Ltd Covid 19 policy

COVID – 19 WORKING POLICY AND INSURANCE

We are a responsible and respectable Company and follow official guidance, advice and best practice. The following workplace adjustments will be taken, alongside good normal hygiene practices. We will regularly review and update this policy in order to keep employees and clients safe.

Respecting 2m social distancing

Appointments with potential clients will be via video conferencing software (WhatsApp, Zoom, Skype) Where possible, to minimise contact time.

We are not being rude . But , we will not shake hands.

If necessary, we will remove ourself from the working area, if you (or anyone from your household) needs to be in, or walk through, the working area- if the 2m social distancing rule cannot be met.

We will provide our own refreshments so as to minimise any contact.

Payment , where possible, to be made by direct transfer.

PPE

We will wear appropriate personal protective Equipment (PPE). These items will be changed during the day , as necessary. Used items of PPE will be removed from your home and disposed of appropriately.

Work environment

We will keep work area/ room well ventilated-opening windows as necessary.

Where possible we will remove items such as doors and drawers fronts and work on these in our workshop. This minimises the length of time at your property and maximises our ability to ” Work From Home”.

In the event of illness

We will notify you if any member of our company has Covid-19 symptoms.

You must notify us if you have been in contact with anyone with Covid-19 symptoms.

Do you cover my location?

I'm the Traditional painter for East Anglia, I cover approximately a 50 mile radius from Bury St Edmunds, if your still unsure please contact me to confirm your location.

Can my old kitchen be hand painted?

We can now paint virtually any kitchen surface, as long as the correct preparation is carried out and with the latest modern materials available your dream of a hand painted kitchen is a step nearer.

How do we go about getting a quote?

If you could take some photographs of your kitchen showing the general layout, trying to show all doors, drawers etc and also include your full postal address, then if you email the information to me, from these I will be able to provide you with an approximate quotation.

What actually gets hand painted?

After all the correct preparation has been carried out, both sides of the doors, drawers get hand painted, the front edge of all carcasses or the return of in-laid doors, the coving, cornice, end panels and the kick boards are also all painted.
If you have any glass fronted doors the interior of these units are painted to match.
All my kitchens receive a 5 coat paint system which insures a durable finish.

How many days would you expect to be on site ?

I will be on site on the first day, then everything which can be removed is taken to my workshop to be painted,
I will then return to site for approximately 2 more days.